Phone Card Sales :: Lost PIN
Retrieve PINs of old orders
You can re-email PINs from old orders to yourself. To do this:
You may have junk filters turned on. A number of email providers (such as Hotmail and Yahoo!) have a 'junk filter' option. If you have the junk filter turned on any emails coming through from us, it may be redirected to your junk folder or bulk mail folder. You'll need to reset your junk filter settings to allow receipt of emails from us. The following is a guide to ensure that your registered email address is setup properly to receive all email correspondence from us. Please select the email application that you fall under and follow the steps provided.
Yahoo Mail users please check your "BULK" folder for our email
Follow these steps to help ensure emails from us are delivered to your Yahoo inbox:
Follow these steps to help ensure emails from us are delivered to your Hotmail inbox:
The general idea is to add @phonecardpoint.com.au as an email address to your Contact list and/or Address book. Once you have us registered as a genuine contact, rarely would the email client consider any correspondence from us as spam.
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